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Frequently Asked Questions

General Questions

How does your platform work?

Our platform connects verified sellers with serious buyers while providing documentation verification and professional support throughout the buying and selling process.

What types of items can I buy or sell on your platform?

We support transactions for properties, vehicles, electronic devices, and other legal sellable items throughout Ghana.

Is your service available throughout Ghana?

Yes, we currently operate in all regions of Ghana with particularly strong coverage in Greater Accra, Ashanti, Central, and Western regions.

For Buyers

How do you verify listings on your platform?

Every listing undergoes verification including seller identity confirmation, documentation review where applicable, and authenticity checks to ensure legitimacy.

Can I purchase items if I'm not in Ghana?

Absolutely! Our platform helps facilitate remote transactions with detailed photos, documentation support, and connection to local representatives who can act on your behalf if needed.

How are payments handled?

We currently facilitate direct transactions between buyers and sellers. We recommend meeting in safe locations and using secure payment methods that both parties agree upon.

For Sellers

How do I list my item on your platform?

Simply create an account, submit your item details with clear photos, and complete our verification process. Once approved, your listing becomes visible to potential buyers.

What fees do sellers pay?

Sellers pay a commission only on successful transactions. There are no upfront listing fees or hidden charges.

How long does the selling process typically take?

While timing varies by item type, condition, and pricing, most verified listings receive inquiries within the first week, with transaction completion depending on buyer decision-making.

Security & Documentation

How do you prevent fraud?

Our verification system includes identity verification and listing authentication. We also provide guidelines for safe transactions and meeting locations.

What documentation should I expect when buying property or vehicles?

For properties: deed of assignment, site plans, and tax clearance. For vehicles: registration documents, roadworthiness certificate, and proper transfer forms.

Do you provide legal professionals for transactions?

While we don’t directly employ lawyers, we can connect buyers and sellers with trusted legal professionals for property and high-value transactions.

Support & Assistance

What if I need help during the process?

Our dedicated support team is available via chat, phone, and email to assist with any questions or concerns throughout your buying or selling experience.

How can I report suspicious listings or users?

Our platform features a report function on every listing. All reports are investigated promptly, with immediate action taken on confirmed issues.

Do you offer inspection services for remote buyers?

While not included as standard, we can connect remote buyers with trusted inspection professionals for properties and vehicles at an additional fee.